Mediation & Alternative Dispute Resolution (ADR) Course
Our innovative five day mediation training course in Alternative Dispute Resolution (ADR) teaches the skills and methods required for successful mediation and conflict resolution.
Next available five day course
July - 12, 13, 18, 19, 20
Skills for effective mediation run parallel to those required for successful counselling, and our course teaches established methods of psychotherapy and counselling.
Download Mediation Prospectus [PDF]
Psychotherapeutic Approach to Mediation Training
This unique psychotherapeutic approach to mediation examines the underlying reasons for conflict.
The London SPCP mediation course explores strategies parties employ when in dispute with each other, whether they be directors of international corporations involved in commercial litigation, or Heads of State involved in political disagreements - or simply suburban neighbours arguing over their boundaries.
We teach course members how to identify underlying areas of controversy and tension, and to deal with the rigid confrontational attitudes invariably adopted in such situations.
Revolutionising the Perception of Conflict
Our course is designed to revolutionise the participant's perception of conflict, so that a new and valuable tool in dealing with disputes is presented and made available to them.
The psychotherapeutic approach to mediation training is a straightforward, practical and attractive approach to conflict resolution. It is equally applicable to commercial disputes as to more personal disputes, and pays attention to the behaviour and psychological attitudes people adopt in conflict situations.
Alternative Dispute Resolution Skills
The skills acquired on the mediation course will fully equip successful participants to deal with commercial and other mediations, whether the strictly time-limited models of mediation as adopted by many Court-annexed schemes, or the more open-ended mediations without a strict time limit.
The skills will also prove invaluable in all areas of life, whether dealing with clients, opponents, witnesses, colleagues or staff, or in executive coaching – indeed in any situation where both skills in conflict avoidance and conflict resolution are required.
Our Mediation & Alternative Dispute Resolution (ADR) Course:
- Explores the strategies people adopt in conflict situations
- Demonstrates how emotions interact on parties in dispute and teaches the skills required to listen to and accurately gauge others’ emotions
- Demonstrates the importance of ‘self-esteem’ in affecting the outcome of a dispute
- Explores the impact of uncertainties and inconsistencies in the market place
- Explores the ways in which individuals and organisations develop their values
- Investigates how values can become inflexible, leading to dogmatic behaviour and rigid attitudes
- Investigates how individual self-confidence and vulnerability affects dispute situations
- Identifies the influence of company culture
- Investigates the advantages and limitations of ‘positive thinking’ in the process of mediation
- Explores the effect of hierarchical relationships and the effect of power in the context both of conflicts and mediation
- Teaches prospective representatives at mediations how effectively to ‘handle’ the mediator in order to secure a productive outcome
- Explores how parties in conflict behave in a strictly time-limited environment, and demonstrates some of the skills and techniques that a mediator may use to overcome the difficulties precipitated by limitations of time.